What to Expect at Your First Appointment

In order to ensure sufficient appointment time, our office staff will collect as much information as possible regarding your orthotic / prosthetic needs, when you call for your appointment. General information we will need includes name, address, and phone number. If available prescription information including the referring physician, diagnosis, and device prescribed as well. We will then try our best to find an appointment time that works with your schedule. You'll have to provide us with your insurance company name(s) if you're opting for insurance coverage.

When checking in for your first appointment, we will offer you a copy of our privacy practices and our Medicare supplier standards. We may also ask for further patient information if needed. You will then be seated in the patient waiting area or a patient room while the practitioner is notified of your arrival.

You will be seen by one of our practitioners who will thoroughly evaluate you and gather the information needed in order to provide the proper treatment as prescribed by your physician. If a prescription is not available, we will contact your physician to see about obtaining one for you. Depending on the device prescribed and insurance coverage we may be able to supply you with the device immediately or you may need to return at a later day to be fit with the device in order to ensure proper fit and coverage.

After your evaluation is complete and all measurements are taken you will be instructed on follow up appointments if needed and a follow-up may be scheduled on this day if necessary.